FAQ
98 Articles- Cable 19 Articles
- Sun Outages
- What is the difference between coaxial cable and fiber optic cable?
- Premium channel reception problem?
- Having problems receiving channels?
- Are the prices shown here the actual prices I will be charged for the services I select?
- How do I find out which channels are included in the package and/or digital tier I want to purchase?
- Can I get digital services on all TVs in my home?
- Can I reset the time on the Digital Receiver?
- How do I block channels I don’t want to receive?
- There is a red light showing on my Digital Receiver. What does it mean?
- Digital DTA 23 Articles
- Does the DTA come with a remote? Do I have to use the MID-HUDSON remote?
- Is there a deposit required for the DTAs?
- Is there a fee for DTAs while my service is on seasonal vacation?
- Can I buy my own DTA? If not, why?
- What if my TV doesn’t have an HDMI input?
- Will a DTA improve my service? What improvements or benefits will I get by having an “all digital” signal?
- How do I hook the box up? What if I attempt to hook it up but it doesn’t work?
- What happens if the DTA goes bad?
- Will there be a charge if a customer damages or loses a DTA or its remote?
- Why is MID-HUDSON upgrading their system and requiring DTAs?
- Internet 22 Articles
- Internet Troubleshooting
- Wired vs Wifi
- Install an Antivirus Program
- Router Slowness
- Reset Network
- Can I keep my current Internet Service Provider?
- Can I have more than one computer hooked up in my home or office?
- How much can I save by packaging the services I take?
- Does Mid-Hudson provide spam control and firewall protection?
- Does Mid-Hudson provide virus protection?
- My Stream (Mid-Hudson TV) 10 Articles
- Is My Stream replacing your tv service?
- What if I don’t have Mid-Hudson internet?
- What if I don’t have a Smart TV?
- Will I have to return my cable boxes?
- How do I know if my TV is compatible?
- Can I DVR a program on one device and watch it on another?
- Does this come with unlimited data?
- I use another home internet provider, can I use My Stream with that?
- Will I be notified when my current tv service ends and I have to make the switch to My Stream?
- How long are my DVR recordings saved for?
- Phone 16 Articles
- Is there any troubleshooting I can do on my own should I have a problem?
- What equipment is needed for MHVoice Phone Service?
- Does MHVoice Phone service work the same way as traditional phone service?
- Who can order MHVoice Phone service?
- What are the packages that include the MHVoice Phone service?
- Can I still receive collect calls with MHVoice?
- Can I have more than 1 number?
- Can I make overseas calls?
- Can I have my whole house hooked up to the MHVoice Phone?
- Can I call 911 using Mid-Hudson Telephone service?
- WiFi 7 Articles
- Do I need to change anything if I move homes?
- How do I reset my eero?
- Can I set my eeros to use the 2.4 or 5 GHz frequency?
- Help! I’m having trouble adding an additional eero to my network
- How can I find the connection strength and status of my eeros?
- Where should I place my eeros?
- Troubleshooting your eero or modem connection
- Installation/Service Visit: What to Expect
- Internet Troubleshooting
- Does the DTA come with a remote? Do I have to use the MID-HUDSON remote?
- Is there a deposit required for the DTAs?
- Is there a fee for DTAs while my service is on seasonal vacation?
- Can I buy my own DTA? If not, why?
- What if my TV doesn’t have an HDMI input?
- Will a DTA improve my service? What improvements or benefits will I get by having an “all digital” signal?
- How do I hook the box up? What if I attempt to hook it up but it doesn’t work?
- What happens if the DTA goes bad?
- Cable 19 Articles
My Stream
6 Articles- Setup Guides 6 Articles
- Amazon Fire Stick 1 Article
- Android 1 Article
- Apple TV 1 Article
- Google Chromecast 1 Article
- iOS 1 Article
- Roku 1 Article
- Setup Guides 6 Articles
